Ask Community about Very

The person I got the phone for is not paying there phone

The item says it’s been delivered on 30th December but I did not receive it

Hello, I’m writing because yesterday I received a letter with the code to have 30 pound off but when I try to buy a perfume (THIERRY MUGLER ALIEN 60ML EDP Colour / Size: ONE COLOUR ONE SIZE Quantity: 1 Item Number: KDPPK) this one it says that the code is invalid.Can you please help me ? Is a present I want to buy asap Thank you

Am financially struggling this month to make payment. I would prefer contact through Email if pissable. Thank you Kaye Dodds

My order was cancelled by Very. But I am still to receive my money back.

Why does Very not release the money back or authorisation hold in the money back automatically once they cancelled the order? It is annoying and causing a lot of delays as I am still waiting on my refund.

Hiw long does it take after returning goods to get money back in my bank acc, as I sent parcel back two weeks ago thanks

I haven’t heard from Very since asking about my credit. I have £500 to use, purchased a gaming console but the order got declined. Why isn’t it letting me use my credit?

Im, having trouble. To contact very, changed password still can't log in and I need to speak to someone

When will I receive my refund. Sent item back 2wks ago.

Terrible customer service. Wnt be shopping here again

I tried " forget my log in details " severally I have tried, i can not remember them. And I don't want the account to be blocked.

Hi. Yesterday I order Christmas tree on your website.

I didn’t receive any email to provide my order. I also can not login on your website. I received message that I don’t exist.

Can you explain what happened? This is my order number 658266****60

My transaction failed but funds were deducted. I need something to confirm you have not received funds so they can reverse transaction and I can try reorder. Account number 4908****

Hi there, I work for the Very Group and would like to understand how we can support getting more up to date contact information published on your website. Can someone get in touch with me at the email address above? Thanks David

I sent a bag back to you recently- can you confirm you’ve received it please- I sent it through the post office and gave a receipt

I have placed 2 orders 1 on the 31st October for 2 items and one today 1st November. I have a £300 credit limit. So why have these items been declined when it clearly states when they would be delivered.

I placed an order yesterday when I finally received the confirmation email it said that I’m am on the 40% repayment option Can I change from the 40% interest payment to the three easy payment option because that is what I chose when placing order

My parcel had said it was delivered by yodel but I never received this, I enquired about this and they were no help, asked me to contact the seller, I'm not happy about this as they could not provide proof of delivery.

I ordered River Island Girls Black Loafers for 28.99£ and the wrong parcel came. I am very upset and would like my money back please.

My order number is - 657269****24. Thank you.

I ordered River Island girls school loafers and I payed 25£ plus shipping. I payed 29.99£ for the shoes and when they arrived I noticed they are not the right shoes, the wrong shoes came. I would like my money back please.