Very Questions and Answers
Can you stop a phone from been used with serial number and open.
The person I got the phone for is not paying there phone
Do you deliver to Northern Ireland.
According to Very shipping policy they deliver UK-wide. However, their delivery services may take longer if you live in remote areas like the Scottish Highlands and Northern Ireland.
How can I get my refund.
The item says it’s been delivered on 30th December but I did not receive it
You can track your parcel 24/7 via My Account:
- Select the 'Recent Orders' tab in My Account;
- Find your order, then click 'Track Parcel' to reveal the latest information on your order status.
If your item is being delivered by Yodel, Arrow XL or Royal Mail you’ll see an icon that will take you directly to their website, where you can track your delivery.
Why my code is not working?Hello, I’m writing because yesterday I received a letter with the code to have 30 pound off but when I try to buy a perfume (THIERRY MUGLER ALIEN 60ML EDP Colour / Size: ONE COLOUR ONE SIZE Quantity: 1 Item Number: KDPPK) this one it says that the code is invalid.Can you please help me ? Is a present I want to buy asap Thank you
According to Very FAQs if you have applied your code and it doesn't work, it might have expired. You may also contact Very customer care team by phone at 0800 11 ** **. They are available Monday to Friday 8am - 8pm, Saturday 8am - 6pm.
Can I put a hold on my account this month.
Am financially struggling this month to make payment. I would prefer contact through Email if pissable. Thank you Kaye Dodds
According to the Very FAQ page, if you ever have a problem in making your payments, you should let the Very company know. The Very Customer Service team representative will help you come up with a plan to manage your account. You should call them on Freephone 0800 092 9042 Monday-Friday 8am-8pm & Saturday 8am-6pm to discuss your options.
My order was cancelled by Very. But I am still to receive my money back.
Why does Very not release the money back or authorisation hold in the money back automatically once they cancelled the order? It is annoying and causing a lot of delays as I am still waiting on my refund.
Hiw long does it take after returning goods to get money back in my bank acc, as I sent parcel back two weeks ago thanks
I haven’t heard from Very since asking about my credit. I have £500 to use, purchased a gaming console but the order got declined. Why isn’t it letting me use my credit?
Im, having trouble. To contact very, changed password still can't log in and I need to speak to someone
When will I receive my refund. Sent item back 2wks ago.
Terrible customer service. Wnt be shopping here again
Unfortunately, Very does not provide any information about if they can stop a phone from being used with a serial number and open it on the company website. Please contact the Very customer care team for assistance. You should be able to reach out to them by phone at 0800 11 ** **. Support is provided: