Very

Want goods replaced free of delivery charge as I already paid extra for next day delivery. Please call me to advise.

Someone at very, who I was on to for nearly an hour! should have been able to confirm I was eligible, find the text they sent, and give me the code I needed to proceed.

Time is running out to use it, so I could lose a £50 discount!

I just check my account and some one has orderded a Apple Watch that I wasnt aware off and its telling me I cant cancel my order but I wasnt aware of this

The customer service operates was very rude and didn't have any knowledge about my enquiry about recycling of my old cooker

I CANNOT get in touch with Very.

The chat bot is useless, the free phone is only for set problems. Theres no email or phone where you can ask a question or get answers.

My parcel says it's been delivered over a week ago, but I haven't received it. I've been trying to contact you about it.

I've tried emails, but I've not received any messages back.

It's a Christmas present, so I still need it. Please, can someone advise me on what to do?

I asked if the dd could be amended.was advised no. Also requested bank details so a bacs payment could be made.

We don't have bank details was the answer given. Tried to tell operator had found bank details online while waiting. Said would pass me to someone else. Advised no.

Training issue with your operator. 20 minutes wasted with your so called service operator

Good morning

I just logged into my account and as logging in I had 2 account options

Account number Q915**** nothings happened in there and im unsure why this ones open, as it wasn't me. It is all my details address phone number ext the same as my main account with you which is account N0747716 this is the only one I should have?

Forgot my password found it impossible to change as the site kept repeating the same questions. Phoned to pay and close the account.

Happy customer. Will be back!!!*.

100 symbols is too much unless you are unhappy!!!. xxxxx.!!!..,,,?

Very hard to contact a real person at customer services. Tried several numbers

Two no longer recognised,the others where

automatic answer numbers push button 1.2.3 etc. Did another search and found Pissed consumer number, they answered first time and quickly resolved my query.Good service from them, poor from Very, need a way to be able to speak people!

I initially ordered the three seater sofa and chair. Sofa is fine but when opened chair it was torn, sent back and got replacement.

Chair fine but the legs instead of being chrome like sofa and other chair are brushed steel ! Have taken a discount for now as didnt want to return yet again !

Please can you give me the manufacturers details to see if I can get them to send me the right chrome legs. This was a treat for myself for my 77 th birthday but had turned into a nightmare!

Sent a return back of the Apple iPad. I had an email to say they have received it.

I've not had a refund; it's way over 14 days. I can't hear and there is no email address.

It's absolutely appalling. I've tried all the email addresses on here; none are valid.

Order number 6653 71** **30. I placed the above order last month with expected delivery by 3rd July.

I have tracked the parcel, which is showing dispatched on 28th June, but there are no further updates. Please can you chase this up for me?

Took 15mins to speak to advisor, give her details of problem, she went to check then I was disconnected, have since tried emailing to complain, email comes up with problem so couldn't even email them.